Wherever you are in the world, Easynet can deliver superbly managed solutions to you. With global reach supported by local expertise, Easynet combines a truly international portfolio with on-the-ground support. Customers benefit from staff based across Europe, China, Hong Kong and the US, with their in-depth knowledge of local markets, economic and regulatory environments.
A single, consistent Easynet approach across its operations ensures customers receive a seamless service experience in all their markets. This leaves customers free to focus on their businesses' strategic growth and globalisation plans, safe in the hands of a trusted global partner.
A 21st Century IP infrastructure, carrier-class data centres, Global Network Operations and Customer Care facilities, provide the infrastructure to deliver exceptional managed network solutions.
Global Network Operations Centre
- A global fault management and monitoring centre for all end-to-end managed solutions.
- Providing support 24/7, 365 days a year.
- Coordination and management of network partners across the globe.
- Customer Care Centre.
- Central point of contact.
Multi-lingual
- End-to-end ownership of customer problems, from initial report to successful resolution.
- Fault Management - skilled engineers dedicated to resolving technical faults as effectively as possible.
- Service Management - Service managers provide a named single point of contact for all service-related issues, from reporting to root-cause analysis.
Global Network
- Easynet's Global Backbone network offering speeds of up to 20 Gigabits is completely MPLS capable.
- Easynet offers global coverage in over 190 countries with access to over 10,000 Access POPs.
- Solutions implemented for Customers in over 50 countries.
- Over 35 Easynet data centres located worldwide directly integrated into the global backbone.
- An increasing number of Extended reach partners enabling a range of access options on a global basis.
- Easynet owned POPs throughout Europe, US and in Asia.
- A strong Ethernet portfolio globally covering 57 Countries. The portfolio includes fibre based services delivered across our footprint and 'Ethernet in the first mile' (EFM) services.
- A strong broadband portfolio with coverage in 120 countries giving Easynet one of the most comprehensive access portfolios.